A common adage goes like this: “It’s not what you know, it’s who you know.” And that holds true, most of the time.
But the best results happen when you twist that saying around just a bit, to read: “It’s not who you know, it’s who knows you.” Any customer who works with an independent insurance agency can vouch for the truth of that statement.
An independent agent serves as an additional person at bat for you – an advocate, who can cover the middle ground between the customer and a national insurance provider. The independent agent gets closer to the source of claims. Can do the legwork, brainwork, and homework necessary to secure the best, most fair settlement. The independent agent can truly serve as the agent – the representative – of the customer.
In one real-life example, a piece of equipment at a customer’s facility caught fire and was ruled a total loss. After the claim had been submitted to the national carrier, that carrier said it was only responsible for about half of the claim’s value based on its adjustment. The Reschini Group, along with the insured, worked diligently to find a true market value for the equipment– after which the national carrier agreed to cover the full cost of the claim.
On a similar claim, Reschini was onsite during a thorough initial inspection and second subrogation inspection as a representative of its insured. The Reschini team helped facilitate the process from day one through claims payment, and still represents its insured in recovery of the equipment. Through this process, the Reschini team helped the insured understand what was happening at each step, managing expectations in clear language that provided another layer of assurance and assistance.
You may know the names of the bigger national insurance providers, but an independent insurance agency knows you. And that can make a world of difference when thousands of dollars are on the line.
Contact the team of professionals at the Reschini Group for more information on how we can help protect your organization.
Copyright 2020 The Reschini Group
The Reschini Group provides these updates for information only, and does not provide legal advice. To make decisions regarding insurance matters, please consult directly with a licensed insurance professional or firm.